Privacy Policy

Your Privacy Rights and Data Protection

Last Updated: March 15, 2025

At RebootTechs, we understand that your privacy isn't just about compliance – it's about trust. This policy explains how we collect, use, and protect your personal information when you engage with our iOS programming education services.

We've designed our privacy practices to comply with Thailand's Personal Data Protection Act (PDPA) while maintaining transparency about our data handling processes. This isn't legal jargon – it's a straightforward explanation of what happens to your information.

Questions about this policy? Contact us directly at support@reboottechs.com or call +66 39322034.

Information We Collect

Information You Provide Directly

When you interact with our services, you might share information like your name, email address, phone number, and educational background. We also collect information when you fill out contact forms, register for courses, or communicate with our instructors.

Contact information including name, email, and phone number
Educational background and programming experience level
Course preferences and learning objectives
Communication records when you contact our support team
Payment information processed through secure third-party providers

Technical Information

Like most educational platforms, we collect technical data to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our website. We use this information to optimize our platform and ensure it works well for everyone.

How We Use Your Information

Your information helps us provide better iOS programming education. Here's what we actually do with it – no hidden purposes or surprise uses.

Deliver our iOS programming courses and educational materials
Communicate about course schedules, updates, and important information
Provide technical support and respond to your questions
Improve our teaching methods and course content based on feedback
Send occasional updates about new courses or relevant iOS development resources
Comply with legal requirements in Thailand and maintain business records
We never sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers only.

Data Sharing and Third Parties

We work with carefully selected service providers to deliver our educational services. These partnerships are governed by strict data protection agreements that require the same level of privacy protection we provide.

Service Providers We Work With

Payment processors for secure transaction handling
Email service providers for course communications
Cloud storage services for secure data backup
Analytics services to understand website performance
Customer support platforms to manage inquiries efficiently

We may also share information when required by Thai law or to protect our legitimate business interests, but only to the extent necessary and with appropriate safeguards in place.

Your Privacy Rights Under Thai Law

Thailand's PDPA gives you specific rights regarding your personal data. We've made it easy to exercise these rights – just contact us and we'll handle your request promptly.

Access Your Data

Request a copy of the personal information we hold about you, including how we obtained it and how we use it.

Correct Information

Update or correct any inaccurate or incomplete personal information in our records.

Delete Your Data

Request deletion of your personal information when it's no longer needed for our educational services.

Restrict Processing

Limit how we use your information in specific circumstances while keeping your account active.

Data Portability

Receive your data in a structured, commonly used format for transfer to another service provider.

Withdraw Consent

Opt out of marketing communications or withdraw consent for non-essential data processing.

Data Security and Protection

Protecting your information isn't just a legal requirement – it's fundamental to our educational mission. We use multiple layers of security to keep your data safe.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Access controls limiting who can view your personal information
Secure backup systems with encryption at rest
Staff training on data protection and privacy best practices
Incident response procedures for any potential data breaches

While we implement strong security measures, no system is completely foolproof. We continuously monitor and update our security practices to address emerging threats and maintain the highest level of protection possible.

Data Retention and Deletion

We don't keep your information longer than necessary. Our retention periods are based on legitimate business needs, legal requirements, and your ongoing relationship with our educational services.

Retention Periods

Active student records: Duration of enrollment plus 3 years for educational transcripts
Marketing communications: Until you unsubscribe or request deletion
Financial records: 5 years as required by Thai accounting regulations
Website analytics: 24 months for performance optimization
Support communications: 2 years for quality improvement purposes

When retention periods expire or you request deletion, we securely remove your information from our active systems. Some data may remain in encrypted backups for up to 90 days before permanent deletion.

International Data Transfers

Some of our service providers operate outside Thailand, which means your information might be transferred internationally. We ensure these transfers meet Thai PDPA requirements and provide adequate protection for your data.

All international transfers are protected by contractual safeguards that require the same level of data protection as provided in Thailand.

Cookies and Website Analytics

Our website uses cookies to improve functionality and understand how you use our educational resources. Most cookies are essential for the site to work properly, while others help us analyze performance and user preferences.

Types of Cookies We Use

Essential cookies for website functionality and security
Performance cookies to understand website usage patterns
Preference cookies to remember your settings and choices
Analytics cookies to improve our educational content and user experience

You can control cookie settings through your browser, though disabling essential cookies may affect website functionality. We respect your choices and provide clear information about our cookie usage.

Changes to This Policy

Privacy regulations and our educational services evolve over time. When we update this policy, we'll notify you through email or prominent website notices, especially for significant changes that affect your rights.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top shows when we made the most recent changes.

Contact Us About Privacy

Have questions about this privacy policy or want to exercise your data rights? We're here to help with any privacy-related concerns.

Email: support@reboottechs.com
Phone: +66 39322034
Address: หมู่ที่ 3 66/96 ตำบลมหาสวัสดิ์ Bang Kruai District, Nonthaburi 11130, Thailand

We typically respond to privacy requests within 5 business days and aim to resolve all inquiries within 30 days as required by Thai law.